Privacy Policy

Last updated: [December 19th, 2025]

Sona2 ("we," "our," or "us") is committed to protecting your privacy and personal data worldwide. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our website, applications, and services (collectively, the "Services"). This policy is designed to comply with major global data protection laws, including but not limited to GDPR (EU/UK), CCPA/CPRA (California), LGPD (Brazil), PIPEDA (Canada), and other applicable regulations.

1. Information We Collect

We may collect the following categories of information:

Personal Identifiers: Name, email address, phone number, business name, billing address.

Account Information: Login credentials, user preferences, subscription details.

Usage Data: IP address, browser type, device information, pages visited, actions taken within the platform.

Communications: Messages, emails, chat interactions, and support requests.

Payment Information: Payment details processed securely by third-party payment providers (we do not store full payment card details).

Marketing Data: Preferences related to marketing communications.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our Services

Create and manage user accounts

Process payments and transactions

Communicate with you regarding updates, support, and services

Send marketing and promotional communications (with opt-out options)

Improve platform performance, security, and user experience

Comply with legal and regulatory obligations

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

Your consent

Performance of a contract

Compliance with legal obligations

Legitimate business interests

4. How We Share Your Information

We may share your information with:

Service Providers: Hosting, analytics, payment processing, communications, and customer support vendors

Legal Authorities: When required by law or to protect our legal rights

Business Transfers: In connection with a merger, acquisition, or asset sale

We do not sell personal data.

5. International Data Transfers

Your data may be processed outside your country of residence. We implement appropriate safeguards such as Standard Contractual Clauses (SCCs) and industry-standard security practices to protect international data transfers.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Data Security

We implement administrative, technical, and organizational security measures designed to protect your personal data. However, no method of transmission over the Internet is 100% secure.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

Access your personal data

Correct inaccurate or incomplete data

Request deletion of your data

Restrict or object to processing

Data portability

Withdraw consent at any time

Opt out of marketing communications

California Residents: You have the right to know, delete, and opt out under the CCPA/CPRA.

EU/UK Residents: You may lodge a complaint with your local data protection authority.

To exercise your rights, contact us at: [email protected]

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze usage, and personalize content. You can control cookies through your browser settings.

10. Children’s Privacy

Our Services are not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal data from children.

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sona2

Email: [email protected]

This Privacy Policy is intended to meet global privacy compliance standards but does not constitute legal advice. You may wish to consult legal counsel to ensure full compliance with local laws.